Return Policy

 🛍️ Patched Cow Collective - Return Policy

At Patched Cow Collective, we value your satisfaction and stand behind the quality of our personalized and unique products. Our goal is to ensure that you are completely happy with your purchase. Please take a moment to review our return policy:

🌟 30-Day Satisfaction Guarantee:

We offer a 30-day satisfaction guarantee on all our products. If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of the delivery date for a full refund or exchange.  Custom and personalized items are non-refundable.

📦 Return Eligibility:

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. Personalized or customized items are exempt from being returned unless they are defective or damaged upon arrival.

 

🚚 Return Shipping:

Customers are responsible for the cost of return shipping, except in cases where the item received is defective or damaged. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of your item.

🛠️ Defective or Damaged Items:

If you receive a defective or damaged item, please contact us immediately with a photo of the damaged or defective product, and we will arrange for a replacement or refund.

📅 Refund Processing Time:

Refunds will be processed within 3 days of receiving the returned item. The refunded amount will be credited to the original payment method.

📞 Contact Us:

If you have any questions or concerns regarding our return policy, please don't hesitate to reach out at patchedcowcollective@gmail.com

Thank you for choosing Patched Cow Collective. We appreciate your trust in our products and are committed to ensuring your satisfaction.

Patched Cow Collective - Cultivating Connections, Crafting Memories 🌾